≈99% faster
Financial close automated
Cut an audit-critical close from ~2 days to ~30 minutes by replacing manual engineering work with self-serve automation.
01 / Context
Reliability is the through-line.
More than a decade building software where security, customer trust and sound engineering decisions are non-negotiable.
Different domainsOne engineering standard.
Understand the problem. Design thoughtfully. Deliver software built to last.
- FinTech
- Payments
- Travel
- Healthcare
- Cybersecurity
- Subscriptions
- E-commerce
- Developer Tools
What's it like to
work with me?
Teammates, managers, mentees — and proven outcomes.
2× growth
Customer base doubled
Led a data-driven product redesign across onboarding, subscriptions and conversion that contributed to doubling the customer base.
~25% less churn
Retention materially improved
Used analytics, A/B testing and redesigned subscription flexibility to reduce churn by approximately 25%.
>99.9%
Payment reliability restored
Recovered authorization SLO above 99.9% across high-volume payment systems through observability, retries and standardized error handling.
10+ teams
Platform adopted at scale
Built a centralized self-serve routing platform adopted across 10+ teams, replacing fragile engineering-led operational workflows.
I had so much fun working with you!! You're amazing at enabling and unblocking different parts of the work, where it didn't even feel like work—just such a great experience—and I could focus on doing what I enjoyed. Looking at the stunning UI gave me SO MUCH dopamine. Thank you for everything and for helping me with my final presentation! I wish I could stay to see how much everyone loves the dashboard and the impact it'll have on future closes!
Honey R.Mentee
I cannot believe how far your frustration from this broken process has evolved into a solution in such a short time! Once again I'm in awe of your sheer output, really well done and looking forward to see our users self-serve! While I was still getting in the swing of things post-holidays, you had already built the architectural plan and well on the way of executing for month close automation via a self-serve UI form, working across both front and back end and making it happen.
Baher M.Team
Lydia exemplifies what strong L6 technical leadership looks like: delivering strategic systems while elevating team capability through mentorship, documentation, and process improvement. Her work consistently multiplies impact beyond individual contributions. She's positioned to grow into broader organizational leadership roles.
Nich B.Engineering manager
Lydia has felt like the missing piece of the puzzle on our team. The rest of the team has been historically very focused on backend work, plumbing events and being satisfied with datadog dashboards and admin-only endpoints. For our platform to have gone from what it was six months ago to now having a fully-featured UI is an amazing effort on her part. On top of that, her leadership in helping the team to firm up our domain model and build a really mature and operable version of our service has expanded what I think the future of our platform and our team can be. Lydia's feedback on the state of the backend is always considered and impactful, and working with her has been a highlight of my year.
Jack B.Team
Lydia, what an impressive and broad amount of impact you've had over this year. I've been so pleased with how you've deftly moved from project-to-project, gone to where the pain is, and just fixed it.
Manager
02 / Value
Where I add value.
Hands-on product engineering and technical leadership for complex production software.
- Focus
- Product · Platform · Delivery
- Contribution
- Embedded · Staff-level
- Discovery through production
Product Engineering
Customer-facing products and complex features, from discovery through production. - Less operational friction
Internal Platforms & Tooling
Self-service systems and internal products that reduce operational work and help teams move faster. - Fewer manual steps
Workflow Automation
Removing repetitive work, unnecessary steps and opportunities for human error. - Better engineering flow
Developer Experience
Improving tooling, architecture and engineering workflows so teams can ship more effectively. - Complex products made clearer
Frontend Systems & Product UX
Maintainable frontend architecture paired with product experiences people can understand and use. - Pragmatic decisions, shipped
Architecture & Technical Delivery
Turning ambiguous product requirements into sound technical decisions and production software.
03 / Working model
Embedded, not outsourced.
I don’t work as an external agency handing over code. I become part of your team—working alongside engineers, designers and product managers to understand the problem, contribute to technical decisions and deliver production-ready software fast and beyond your expectations.
Whether you’re building a new product, modernising an existing platform or looking for additional senior engineering capacity, I’d love to learn more.
My goal isn’t simply to ship features.
It’s to leave your product, codebase and engineering team stronger than I found them.
Ways to work together
Contracting
Staff-level support, shaped around the work your team needs to move.
01Embedded EngineerJoin your engineering team for one or more sprints. Perfect for shipping roadmap work, accelerating delivery or filling senior capability gaps.02Fractional Staff EngineerOngoing technical leadership for growing engineering teams.03Technical AdvisoryArchitecture reviews, technical planning, mentoring and product strategy.04AI Product ConsultingHelping teams introduce AI into products safely and effectively.
04 / Outcomes
What you’ll notice
The best engineering partnership becomes visible in the pace, confidence and quality of the whole team.
- Features ship faster
- Better engineering decisions
- Less technical debt
- Happier developers
- Better customer experiences
- Faster internal workflows
- Clear technical direction
- Maintainable codebases
05 / Evidence
Selected Work
01Selected work
Modernising Customer Support Operations
Built internal tooling that reduced manual processes and enabled customer support teams to resolve issues faster while improving operational visibility.
02Selected work
Scaling Subscription Platforms
Delivered new customer-facing subscription features and payment flows used by thousands of customers while improving maintainability and developer workflows.
03Selected work
Improving Developer Velocity
Led frontend architecture improvements and reusable component systems that accelerated feature delivery across engineering teams.
AI, applied with intent
Modern software increasingly includes AI.
Whether it’s intelligent workflows, content generation, customer support, knowledge retrieval or internal productivity tools, I help teams integrate AI where it genuinely improves the product.
Start a conversation
Have a complex product or engineering problem?
Whether you’re building a new product, modernising an existing platform or looking for additional senior engineering capacity, I’d love to learn more.
- Engagement
- Embedded, not outsourced
- Collaboration
- Remote, worldwide